Shipping policy

Delivery

We aim to deliver products to you at your chosen delivery address within the time indicated at the time of your order, however we cannot guarantee any firm delivery dates.

We aim to let you know if delays are expected. To the extent permitted by law, we will not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

You may grant us an 'authority to leave' when placing your order. If you do, you understand and agree that this authority to leave gives us and/or our couriers permission to leave the order in question unattended by the front door – or, where applicable, at the reception or concierge's desk, or as per your instructions – of the delivery address without obtaining a signature confirming delivery at the delivery location. In these circumstances, you understand and agree that by granting us authority to leave, we and our couriers are released of all responsibility and liability for the orders delivered and left unattended, and that this responsibility and liability transfers to you on delivery.